My latest post at HBR: Make Getting Feedback Less Stressful
Much of my work as an executive coach and an instructor at Stanford’s Graduate School of Business involves helping people improve their abilities to deliver feedback more effectively. It’s a critical skill, particularly for both leaders in flat organizations where giving orders is generally counter-productive and for anyone who needs to manage up or across by influencing their bosses or peers. And it’s a topic on which I’ve written extensively, not only in posts on my site and at HBR.org, but also in the HBR Guide to Coaching Your Employees.
But a recent exchange with my colleague and former Stanford student Anamaria Nino-Murcia made me realize that I’ve been neglecting the other half of this equation: How to receive feedback more effectively... Read the rest at HBR.