HBR has invited me to do a 1-hour webinar on Making Feedback Less Stressful, and it's scheduled for this Thursday, February 26, 9am Pacific / Noon Eastern.
I'll be talking about emotion (and emotion management), social threat, the SCARF model and the Net, as well as building a feedback-rich culture.
Much of what I've learned about feedback has come through my experience with Stanford's Interpersonal Dynamics course (more commonly known as Touchy Feely), which I've written about many, many, many times. I first took Touchy Feely in 1999 as an MBA student, and I've been facilitating groups in the course regularly since 2007. (I've spent over 1,200 hours in these groups over the last 8 years.)
I'll also be drawing upon my experience as an executive coach working primarily with startup CEOs and exec teams here in San Francisco.
The feedback I received in Touchy Feely more than 15 years ago has had a significant impact on my life and career since then, and I'm grateful to have been asked to share my perspective on this topic. I hope you can join us.
Many thanks to my Interpersonal Dynamics co-facilitators over the years: Karin Scholz Grace, Sue Neville, Zoe Dunning, Inbal Demri Shaham, Chevalisa Bruzzone, Lisa Kay Solomon, Liselotte Zvacek, Erica Peng, Michael Terrell, Chris McCanna, Jimena Galfaso, Saraswathi Ram Mohan, and Agnes Le.
Thanks also to my colleagues on the Stanford faculty and coaching staff: Andrea Corney, Carole Robin, Chris McCanna, Collins Dobbs, Gary Dexter, Hugh Keelan, John Cronkite, Lara Tiedens, Richard Francisco, Ricki Frankel, Scott Bristol, and Yifat Sharabi-Levine.
I'm indebted to David Rock, whose SCARF model has had a significant influence on my approach work.
As always, thanks to my coach, mentor, and fairy godmother Mary Ann Huckabay.
