I recently conducted a 1-hour webinar for HBR on Making Feedback Less Stressful, and an archived video of my talk is now available. HBR has also produced an 8-page summary of my comments [PDF, 517KB], and you can view my slides separately.
Thank You
First, thanks to Angelia Herrin for inviting me to participate, to Ally Russell for her tremendous help and support, and to all their colleagues at HBR and Citrix/GoToWebinar who made it happen.
Much of what I discuss in the webinar I learned through my work in Stanford's Interpersonal Dynamics course over the years, and thanks are due to to my amazing co-facilitators: Karin Scholz Grace, Sue Neville, Zoe Dunning, Inbal Demri Shaham, Chevalisa Bruzzone, Lisa Kay Solomon, Liselotte Zvacek, Erica Peng, Michael Terrell, Chris McCanna, Jimena Galfaso, Saraswathi Ram Mohan, and Agnes Le.
Thanks also to my colleagues on the Stanford faculty and coaching staff from whom I've learned so much: Andrea Corney, Carole Robin, Chris McCanna, Collins Dobbs, Gary Dexter, Hugh Keelan, John Cronkite, Lara Tiedens, Richard Francisco, Ricki Frankel, Scott Bristol, and Yifat Sharabi-Levine.
I'm indebted to David Rock, whose SCARF model has had a significant influence on my approach.
As always, thanks to Mary Ann Huckabay, my coach and mentor.
