Brenda Bailey-Hughes, who teaches at Indiana University's Kelley School of Business, often discusses the importance of empathy with her students, and a mutual colleague referred her to my work on empathy and accountability. Brenda was sufficiently intrigued that she invited me to join her on her LinkedIn Live podcast, and I really enjoyed our hour-long conversation. We covered my definitions of empathy and accountability, as well as the historical origins of the graph below in the work of Douglas McGregor, Jane Mouton and Roger Blake:
Many thanks to Brenda for having me, as well as to her colleague Shelby Merryweather for the technical support.
